By accessing or using the desktop application “Agent0” or any of its online services (hereinafter referred to as “the Service”), you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the Service.
In these Terms of Service, the following terms, indicated with a capital, whether single or plural, will have the following meaning:
These Terms of Service apply to all Agreements between User and RXJS B.V. The applicability of any general -, purchase -, delivery - and/or other conditions of User are explicitly and expressly excluded and shall thus not apply, unless set out differently by RXJS B.V. expressly and in writing.
If at any time any provision of these Terms of Service is or becomes illegal, void or invalid for any reason whatsoever, such invalidity shall not affect the validity of the remainder of these Terms of Service and such invalid provision shall be replaced by another provision which, being valid in all respects, shall have an effect as close as possible to that of the replaced provision.
RXJS shall grant User access to the Service and shall use reasonable commercial endeavours to keep the Service operational in accordance with the Agreement.
If User complies in full with all obligations pursuant to this Agreement, RXJS will grant User and Users a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable right to use the Service and the RXJS Content.
Each and every use of the Service is at User’s own risk and responsibility. RXJS has no knowledge of and/or interference with the User Content that is made available by User and/or User through use of the Service and/or the Dashboard. User is solely responsible and liable for User Content User and/or User provides. RXJS accepts no liability/responsibility whatsoever for any decisions made by User based on the Content in the Service. User acknowledges and agrees that RXJS does not have any influence over the User Content uploaded/processed by means of the Service.
RXJS is at all times, without in any way becoming liable to User, entitled:
For the use of third party services User and User are bound by the conditions for use of these services. RXJS has no control over, and assumes no responsibility for the data, content, information, privacy policies, terms and conditions, and/or practices of any of these third party services.
User agrees to pay RXJS the fees as specified in the Agreement. Payments by User need to be done before the License will be granted.
After the initial term of the Agreement, RXJS may increase the fees.
Complaints regarding the Service and/or Support under this Agreement and/or the invoice do not suspend the payment obligation of User.
User may request to extend their License before or after its expiration. License extensions are subject to the then-current fees and terms. RXJS reserves the right to accept or decline extension requests at its sole discretion. If a License has expired, User cannot use of the Service until a new License is obtained.
The License includes access to all version 1.x updates and bug fixes released during the License term. Major version upgrades (e.g., version 2.0 and beyond) are not included in the License and may require a separate purchase or upgrade fee.
RXJS’s refund policy is detailed in the “Refunds & 14‑Day Right of Withdrawal” section below. Outside of the conditions specified in that section, sales are typically final once the License has been granted and access to the Service has been provided. However, this policy does not affect any statutory rights to refunds that cannot be waived under mandatory provisions of applicable law, including Dutch or European civil-code provisions relating to non-conformity and hidden defects.
User agrees not to engage in any fraudulent activity in connection with payment for or use of the Service. This includes, but is not limited to, providing false payment information, unauthorized chargebacks, sharing License credentials, or attempting to circumvent License restrictions. RXJS reserves the right to terminate the License and access to the Service immediately and without refund if fraudulent activity is detected. RXJS may also pursue legal remedies in cases of fraud.
Each License may be concurrently activated on up to two devices. If a User needs to activate the License on a new device due to hardware replacement, device loss, or other legitimate reasons, they must first deactivate the License on one of the currently activated devices through their account settings. If deactivation is not possible (e.g., due to device failure or loss), User may contact RXJS customer support to request manual deactivation. RXJS reserves the right to monitor License activations to enforce this limitation and may suspend or terminate access to the Service if unauthorized concurrent usage is detected.
If you are an EEA or UK resident buying as a consumer, you may cancel your purchase within 14 days of the transaction date (“cooling‑off period”) without giving any reason, provided you have not yet downloaded or activated your licence key.
By ticking the consent box presented at checkout you expressly request immediate delivery of the digital content (your licence key) and acknowledge that you lose the 14‑day withdrawal right once the key is supplied. This waiver is permitted under Article 16 (m) of the EU Consumer Rights Directive.
After (a) the cooling‑off period has expired or (b) you have waived it by accepting immediate delivery of your licence key—whichever comes first—all sales are final and non‑refundable, except where Paddle, at its sole discretion, chooses to grant a refund under its Buyer Terms.
Purchases made with a company name and valid VAT/GST number are treated as business transactions. The statutory cooling‑off period does not apply to such B2B sales, and all payments become non‑refundable once processed.
All payments are processed by Paddle
• Paddle handles invoicing, sales‑tax collection, and first‑line refund requests on our behalf.
• If you believe you are entitled to a refund, please contact Paddle at https://paddle.net or reply to your purchase receipt.
• We may also issue refunds directly via the Paddle dashboard at our discretion.
RXJS B.V. owns all intellectual property rights in the Service and any content provided by RXJS B.V. through the Service. User shall not acquire any intellectual property rights in the Service or any content provided by RXJS B.V. through the Service.
The Intellectual Property Rights relating to the Service, including Content and Service, are owned by RXJS and/or its licensors. Nothing in the Agreement constitutes the transfer of any Intellectual Property Rights from RXJS to User. User is solely granted a license as described in Article 5.
User retains the Intellectual Property Rights relating to the User Content they make available through the Service. For the avoidance of doubt, this article 6 will survive termination of the Agreement.
User grants RXJS a worldwide, royalty-free license to host, store, and process User Content solely for the purpose of providing the Service. This license permits RXJS to perform backups, analysis, technical operations, and other actions necessary to maintain and improve the Service.
User represents and warrants that it has all rights to grant the licenses as laid down in this Article 6 of these Terms of Service, without infringing or violating any third party rights, including but not limited to, any privacy rights, publicity rights, Intellectual Property Rights or any other proprietary rights. User indemnifies RXJS against any and all third party claims, based upon any alleged infringement of such third party rights in relation to the User Content.
RXJS does not claim any ownership rights of the User Content, has no obligation to review the User Content and can in no way be held responsible for the User Content uploaded through the Service.
To the fullest extent permitted by law, RXJS shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Nothing in this Agreement limits or excludes liability that cannot be limited or excluded under applicable law.
RXJS’s total, aggregate, cumulative liability for attributably failing to correctly perform the Agreement (which includes a breach of any warranty), any unlawful act will be limited to direct damages only and shall never exceed the total amounts paid for the services in the twelve (12) preceding months of that particular calendar year.
RXJS’s liability for damages other than direct damages, arising out of, or in connection with the Agreement, such as, but not limited to indirect loss, consequential loss, loss of, loss of use and/or damage of any data, User Content or software, loss of profit and loss of revenue, loss of business, loss of anticipated savings, or any other similar financial loss or loss of goodwill or reputation, damage as a result of claims from third parties or other incidental, indirect, punitive or exemplary damages of any kind, is excluded.
The limitations mentioned in the preceding paragraphs of this article 7 shall not apply if and insofar as the damage or injury is the result of intentional acts or omissions or gross negligence (“opzet of bewuste roekeloosheid”) by RXJS or its managers (“own actions”).
No right to damages shall exist unless User notifies RXJS in writing of the damage promptly after it has arisen. Any claim for damages against RXJS shall become extinguished by the mere lapse of one (1) year after the claim has come into being.
In the event of force majeure, there will be no attributable failure in the performance of the Agreement by RXJS.
Force majeure includes, among other things, employees on sick leave and/or absence of employees who are crucial to the supply of the services, interruptions in the supply of electricity, strikes, riots, government measures, fire, natural disasters, floods, failure on the part of RXJS’s suppliers, failure on the part of third parties engaged by RXJS, interruptions in connection to the internet (whether or not due to a DDoS attack), hardware malfunctions, malfunctions in networks, including telecommunication networks, and other unforeseen circumstances.
If the force majeure continues for at least thirty (30) days, RXJS is entitled to terminate the Agreement without being obliged to pay any compensation for this termination.
As far as possible in the light of mandatory statutory provisions, RXJS expressly disclaims any and all explicit and implied guarantees, undertakings and warranties of any nature, including but not limited to guarantees, undertakings and warranties with respect to the quality, security, lawfulness, integrity and accuracy of the Service.
RXJS does not warrant that the Service will be accessible at all times and without interruptions or failures. Failures of the Service may be caused in part, but not exclusively, by failures in the internet or telephone connection or by viruses or errors/defects. RXJS will not be liable to User in any way for damage ensuing from or caused by the unavailability of the Service.
RXJS does not guarantee that the Service shall be effective, the use of the Service shall lead to certain results or that the Content provided through the Service shall be accurate, up to date and complete. RXJS is not responsible for:
RXJS shall never be liable for any of the aforementioned acts or circumstances. User indemnifies RXJS against all damage and costs, including – but not limited to – damage resulting from (alleged) infringements of Intellectual Property Rights, claims by third parties, including Users, collection costs, the statutory commercial interest, loss of profits, penalties incurred and legal fees, which RXJS incurs or which result from a breach of the Agreement by User or an unlawful act.
This Agreement shall enter into force upon User started using the Service and shall remain in force.
User may terminate this Agreement at any time by canceling their License through their account settings or by contacting RXJS customer support. Upon user-initiated termination, the License will end, and access to the Service will cease immediately. No refunds will be provided for any remaining unused portion of the License term. This cancellation mechanism is designed to provide Users with a straightforward way to terminate the Agreement in compliance with applicable consumer protection laws.
RXJS may immediately terminate the Agreement, without becoming liable, upon written notification to User in case:
RXJS may immediately (temporarily or permanently) suspend the Service at any time, and without notice to User if User breaches this Agreement or otherwise engages in (unlawful) activities that are likely to cause liability to RXJS. RXJS will not be liable for any costs, expenses, or damages as a result of its termination of the Agreement.
In the event of termination of the Agreement for any reason, including termination by RXJS due to User’s breach, there will be no refund of any payment made, if termination occurs after the cooling-off period has expired. All fees paid are non-refundable, regardless of when the Agreement is terminated.
In the event of termination, any performance already delivered and the payment obligations related to it will not be the subject of reversal, unless RXJS is in default in relation to such performance.
Upon termination of the Agreement, RXJS will handle User Content as follows:
Provisions that by their nature are destined to survive termination of the Agreement will remain in full force after termination.
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Service after any modifications indicates your acceptance of the new terms.
RXJS may sell, lease, assign, or otherwise transfer in whole or in part the Agreement or any rights or obligations granted hereunder without the advance consent of User.
The Agreement shall be governed by the laws of the Netherlands.
All controversies, disputes or claims arising out of or relating to this Agreement or the breach thereof shall be exclusively and finally settled by the competent civil court in Amsterdam.
For any questions about these Terms of Service, please contact:
Name: RXJS B.V. Address: Lindekamp 3, 7721 VM, Netherlands Email: [email protected]